Neoark Solution is critical in our decision-making process because it allows us to add real qualitative context to what can be the soft and intangible concept of customer experience. At the end of the day, Neoark Solution tells us what we should do and why we should do it, which is invaluable information to have.
Alice, Manager
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Ailsa, ManagerWe’ve always collected customer feedback, but what we’re getting [with ForeSee] is a lot more insight. We’re getting down to the next level of data and a better understanding of what our customers are telling us.
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Amelie, ConsultantWe saw a big difference after we began using ForeSee. We’re able to see patterns and effectively prioritize rather than focusing on one complaint or pinch point. The data helps us verify if we’re reaching the target and allows us to make quick changes if we’re not.
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Discover how ForeSee's multichannel customer experience analytics revealed big insights that helped Disney Store's e-commerce and brick-and-mortar teams work together as one to deliver better omnichannel Guest experiences that led to positive results during the critical holiday quarter and beyond.
Anwen, Designer
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